High End or Low End?

When working on a project in China, I heard a worker from a millwork shop said the shop was planning on getting rid of Formica laminates because they were too expensive and too high-end.

That was one of the realities I had to deal with when I was working on projects in China. It seems like everything has a cheaper replica in China. When I specified commercial grade materials from the US in China, the local vendors always could find some alternatives that looked similar or the same but half of the cost. Every commercial grade material I had specified in the US became the material for high-end residential projects in China. Now, I am curious what kind of stuff the designers specify for high-end residential projects in China?

Fight against Copy Cats

As an American interior designer worked in China, I know too well about the culture of copying someone else’ designs over there. You might think the designers in China who copy other people’s designs are not creative,  but in fact, I have worked with many creative designers in China, so how come copying designs become so popular and it turns into the business norm for the interior design industry? Here are the reasons:

  • Extremely unreasonable deadlines: People around the world all have witnessed China’s rapid economy growth in the past two decades, there was a reason for that. If you can move from one project to the next faster, it means the more money you make, to both the design firms and the clients, so the time schedules set by the clients and the design firms usually are very tight compared we do projects in the US. You can easily find a 1-year long project gets done in 5 months in China. As we all know, a quick design idea might only take few minutes to generate, but a very well thought through design concept takes time, and there is no such luxury in China to allow designers really thinking deeper, so the best way to cut the corner is to copy or tweak other people’s designs.
  • Client’s requests: Unlike most of the clients I have worked with in the US who appreciated my creativity to come up with the ideas that no one else had ever thought about, the clients in China often demanded their designers to copy other people’s designs from the design magazines they read, the hotels they stayed or a store they visited. The most funny thing was one of the Chinese clients wanted me to copy a design from a design magazine and it turned out the project he wanted me to copy from was one of the projects I designed when I was working for another designer in the US.
  • Lacking 3D perception: Most of the clients I worked with or the employers I worked for in the US could visualize my design ideas simply with a free-hand sketch or a little better made hand sketches for the initial design presentations, but in China, because many clients and the designers alike never had any art or design related training, they just can’t visualize the designs without seeing a super realistic 3D color rendering done by the computer program like 3D Studio Max. As everyone knows, it is very time-consuming to generate a 3D Studio Max drawing, it is just not cost-effective, especially for the initial client meetings. So, looking for reference photos on-line or on magazines and using them as part of the design presentation becomes extremely popular and cost-effective way in China to conduct the initial client meetings. If the clients like the designs in the project reference photos, the designers are forced to go along with the design concepts or details done by other designers showing in the photos which indirectly turns the interior designers into interior copiers or interior tweakers. You might ask why those designers do not use their own old project photos? well, they do! but those old projects were also copied or tweaked from other designers’ projects. Even if some creative designers in China came up with some great ideas, their designs never could be approved by their employers because their employers could not visualize the designs without a computer generated color rendering either, and no one has time to make their design concepts in 3D Studio Max just for trying to persuade their bosses to approve the designs so that they could present them to the clients,  as the result, many great creative designs never even got the chance to reach the clients before being blocked by their employers. Frustrated, many designers in China start to look for reference photos for design ideas instead of creating their own.
  • Excessive overtime working: Because the super fast paced work environment in China, many designers are forced to work overtime constantly, 60 or even 70 weekly working hours are very common, the fatigue and stress caused by long working hours inhibited and even further damaged the designers’ creativity.

There are so many creative individuals in China who want to create but can’t. They are frustrated, over worked, and under paid. So, instead of criticizing the designers in China for being copy cats, we should blame those few on the top who made the designers copy cats.

Does long working hours translate to real profits?

These are the 10 most influential brands in the world according to the April 2, 2013 article by Kochie’s Business Builders:

1. Google

2. Microsoft

3. Apple

4. Facebook

5. Visa

6. Coca-Cola

7. Samsung

8. YouTube

9. MasterCard

10. P&G

After I saw this result, I am puzzled because there is only 1 Asian Company on the list. It can’t be because most Asian businesses have the tradition of working overtime. Longer working hours means higher productivity which many Asian businesses deeply believe. So, based on that theory, it should have more Asian businesses on the list.

We also can see most of the companies on this list are American businesses and most American businesses do not promote working overtime. I think for many Asian business owners, this list must be wrong.

Smarter Designers Don’t Copy

The designers in Asia usually copied American or European designers’ designs to make profits, and many Asians think they are smarter by doing this since they can make money quicker by saving time on research and design development, but is it really true?

American or European designers often enjoyed the profits from the patents, but for Asian designers who want to make profits without holding patents, they must work harder and faster in order to produce someone else’ products to make profits, so they often have the workers work overtime to pick up the production, as we all know, working overtime eventually kills the creativity, so Asian designers will never be creative enough to come up with any break-through invention so that American and European designers will always have the leading edge on innovation, and because the American and European designers are making profits from the patents, they do not need to work overtime to generate enough profits which allows them having more flexible time to think, invent, and come up with the next patented inventions to monopoly the markets.

American and European companies also can sue Asian companies for violating copy rights which will also divert the Asian companies’ resources and time from research to defending the lawsuits which will further damage Asian companies’ ability to innovate. If a design company’s design ability got fundamentally destroyed which will be like you are taking the heart out of a living person. Now, who is smart?

Sales, Sales, and Sales

Throughout my design career, I have met many people from different companies, Audio/Visual companies, lighting design firms, general contractors, or kitchen companies, during the initial contact, I always met the people who sounded very knowledgeable, they always presented themselves with great knowledge and also very persuasive. Their sales and marketing skills were excellent and always made the impression that they are trustworthy and professional.

However, after working with some of the companies for a while, I started to realize some issues occurred such as the things were not coordinated or followed up properly, and when the clients and I questioned about the issues, they always showed the great skill to calm you down and ensure everything will be fine with sweet, smooth, and very diplomatic talks, and when the clients and I finally realized the issues were more serious and complained to the owners of the businesses, then all over the sudden, those talkative people just disappeared, instead, the real knowledgeable people started to show up at the job site to solve the issues, and when I asked them why we had never been told about all these problems earlier by those sweet talkers from their companies? they basically said “Oh! He/She was just a sales, so he/she would not have known all these!” What?! a sales? I was very serious here about the issues, and the whole time I had been talking to a sales?!

I had to admit I got fooled few times like that, the people from certain companies I had dealt with were actually sales, but they talked so smoothly, I mistakenly thought they were the actual engineers or technical people, but the funny thing was, those real technical people and engineers usually were the people with few words.

Lesson learned: those who talk the most usually the ones know the least. When I hire anyone from now on, not only I want to know the company owner or the front man but the people who will actually do the work. Sometimes when some businesses are well-known, it is not because they are really good at what they do but because they are good at marketing. We must overcome this blind spot when hiring any professional.

Open Office Design Promotes Creativity, Really?!

When I read an article, “The modern workplace, introverts need not apply” about how open office design would actually decrease workers’ productivity, especially to those who are introverted, I was amazed and thought how come the open office design was so heavily promoted at the first place since most of creative people are introverts that many studies have shown?

Isn’t it possible that since most of the introverts usually passed on the role of leadership and avoided socializing or networking which were essential for establishing businesses so the introverts usually were not in the decision-making positions such as managers or business owners at the organizations? I think that is why introverts’ voices are always un-heard or ignored, and when the people who are in the decision-making positions said so, it’s a done deal.

DIY? You will pay big for it.

Don’t be misled by those “do it yourself” shows; things are not as easy as it apears to be. I suggest not to touch the structural elements in the house, leave them to the professionals. Otherwise, you will pay huge for your mistakes.

Disrespectful Practice in Interior Design

Displaying Buddha’s chopped off heads is just very disrespectful towards Buddha and Buddhists. If I display Jesus’s head like that in any of my project, I would have gotten so much criticism already. That is just so wrong and I will never select any sculpture or artwork like this.