High-end Commercial?! Yeah Right!

When I saw or heard the word high-end commercial, retail or hospitality design, I always laughed inside. I was fortunate to have the opportunities to design all these spaces mentioned above, and based on my own experiences, I have only seen really high-end residential projects, but for the commercial, retail or hospitality projects I worked on, they were called high-end, but actually they weren’t.

I had the chance to design a client’s own residence and his jewelry shop, the client demanded the quality of the designs for these 2 projects must be “high-end”. So, I proposed a super luxurious wall sconce for his 12K s.f. residence which cost 8 grand a pop, I proposed 8 but the client loved it and said I want 10. Meanwhile, I selected a nice wall sconce for his jewelry shop, with the retail project in mind, I picked an $650 sconce, and proposed 8, the client loved it but asked me to find something looks similar but less expensive, and I did, the new selection cost $500, he again said “I loved it! but is it possible to look for a similar one with lower price?” I replied “with the look and quality, the price is the best and it meets the budget, and I don’t think I can find anything else with this design but less expensive.” So, the client said “then find someone to knock it off.” I am the designer who hates people copy other people’s designs, so I lied to him saying I couldn’t have the sconce knocked off in cheaper price, so I had to find another one. The final selection was $450 a pop, less expensive, visible medium-low level craftsmanship, but it looked very similar to the very first $650 one, and the client was very happy and said “Good job! It is $400 saving right there!”

I totally understand where he was coming from, because if that project was a 300-room hotel, $5 less expensive stuff per room will generate $1500 savings, this kind of mentality for commercial, hospitality and retail projects makes a lot of sense, and it is smart and no-brainer, but if you call it “high-end”? I totally disagree. Well, maybe the look, definitely not the quality or craftsmanship.

 

How does culture difference influence interior design?

The culture difference affects interior designers’ ways of design and the entire design company culture. When I heard the clients in the US told me I have seen this very same light fixtures at the XXX hotels or the same chairs at XXX restaurants, my reflex would tell me: “damn, I will need to find another light fixtures or furniture!” and it happened to be always the case. The clients in the US usually do not like to have the designs in their home or spaces that have been used by someone else, they prefer to have something unique to them and no one else has. This culture of being different in the US directly affects the design company culture in the US.

All of the interior design companies I had worked at in the US encouraged innovation. Design something out of nothing is so essential for surviving in the interior design companies in the US. The design hobbies such as copying or tweaking are often not encouraged, and are prohibited strictly at some companies. In contrary, design companies in China encourage tweaking and copying existing designs. Chinese interior designers always looked for reference photos on the internet and design magazines in order to tweak or copy other people’s designs.

Unlike American clients who do not like to have the designs other people also have, Chinese clients want to have the designs other people have. This behavioral trend can also be easily spotted on fashion. Americans dress to be unique; Chinese dress to blend in. So, if you have the opportunity to work in China, remember, you will need to learn how to copy or tweak other designers’ designs in order to thrive. Being creative or innovative is just not Chinese clients’ cup of tea.

Fight against Copy Cats

As an American interior designer worked in China, I know too well about the culture of copying someone else’ designs over there. You might think the designers in China who copy other people’s designs are not creative,  but in fact, I have worked with many creative designers in China, so how come copying designs become so popular and it turns into the business norm for the interior design industry? Here are the reasons:

  • Extremely unreasonable deadlines: People around the world all have witnessed China’s rapid economy growth in the past two decades, there was a reason for that. If you can move from one project to the next faster, it means the more money you make, to both the design firms and the clients, so the time schedules set by the clients and the design firms usually are very tight compared we do projects in the US. You can easily find a 1-year long project gets done in 5 months in China. As we all know, a quick design idea might only take few minutes to generate, but a very well thought through design concept takes time, and there is no such luxury in China to allow designers really thinking deeper, so the best way to cut the corner is to copy or tweak other people’s designs.
  • Client’s requests: Unlike most of the clients I have worked with in the US who appreciated my creativity to come up with the ideas that no one else had ever thought about, the clients in China often demanded their designers to copy other people’s designs from the design magazines they read, the hotels they stayed or a store they visited. The most funny thing was one of the Chinese clients wanted me to copy a design from a design magazine and it turned out the project he wanted me to copy from was one of the projects I designed when I was working for another designer in the US.
  • Lacking 3D perception: Most of the clients I worked with or the employers I worked for in the US could visualize my design ideas simply with a free-hand sketch or a little better made hand sketches for the initial design presentations, but in China, because many clients and the designers alike never had any art or design related training, they just can’t visualize the designs without seeing a super realistic 3D color rendering done by the computer program like 3D Studio Max. As everyone knows, it is very time-consuming to generate a 3D Studio Max drawing, it is just not cost-effective, especially for the initial client meetings. So, looking for reference photos on-line or on magazines and using them as part of the design presentation becomes extremely popular and cost-effective way in China to conduct the initial client meetings. If the clients like the designs in the project reference photos, the designers are forced to go along with the design concepts or details done by other designers showing in the photos which indirectly turns the interior designers into interior copiers or interior tweakers. You might ask why those designers do not use their own old project photos? well, they do! but those old projects were also copied or tweaked from other designers’ projects. Even if some creative designers in China came up with some great ideas, their designs never could be approved by their employers because their employers could not visualize the designs without a computer generated color rendering either, and no one has time to make their design concepts in 3D Studio Max just for trying to persuade their bosses to approve the designs so that they could present them to the clients,  as the result, many great creative designs never even got the chance to reach the clients before being blocked by their employers. Frustrated, many designers in China start to look for reference photos for design ideas instead of creating their own.
  • Excessive overtime working: Because the super fast paced work environment in China, many designers are forced to work overtime constantly, 60 or even 70 weekly working hours are very common, the fatigue and stress caused by long working hours inhibited and even further damaged the designers’ creativity.

There are so many creative individuals in China who want to create but can’t. They are frustrated, over worked, and under paid. So, instead of criticizing the designers in China for being copy cats, we should blame those few on the top who made the designers copy cats.